Frequently Asked Questions

How soon are orders dispatched?

Orders are typically processed and dispatched within 24–48 hours.

What is the delivery timeline?

Delivery usually takes 3–7 business days, depending on the destination.

Do you deliver to all locations?

We deliver across India to serviceable pin codes.

Will I receive delivery updates?

Yes, tracking details will be shared once your order is shipped.

Do you offer express delivery?

Express delivery may be available based on location.

Are products packed safely for shipping?

Yes, all items are securely packed to prevent leakage or damage.

1. Which payment gateway do you use?

We use Razorpay and Phone Pe, supporting Debit Cards, Credit Cards, Net Banking, UPI, EMI, wallets, and more. It is completely safe and secure. 

1.Do you have any physical stores?

No, we do not have physical stores. Orders can be placed through our website only.

2.How to order?

A. You can order from our website :www. Farmorgfoods.com

3.What details are required to check my order?

Please provide your Order ID to check the status.

4.Why do you ask for my PIN code?

We request your PIN code to confirm delivery availability in your area.

What is the refund processing time?

• Credit/Debit Cards: 5–10 days

• Net Banking: 2–10 days

• Wallets: 0–3 days

• UPI: 2–7 days

What if I receive a damaged item?

Please contact us within 24 hours of delivery with photos for assistance.

Will I get a refund for damaged products?

Eligible cases may receive a replacement or refund after verification.

What if the wrong item is delivered?

We will arrange a replacement upon confirmation.

Note: Refund timelines are estimated and may vary due to external factors.

1. What ingredients are used in your pickles?

Made using fresh ingredients, traditional spices, oil, salt, authentic taste.

2. Are your pickles homemade or factory-made?

Prepared in hygienic conditions using traditional homemade methods for quality.

3. Do your pickles contain preservatives?

Contains natural preservatives like salt and oil, no harmful chemicals.

4. What is the shelf life of your pickles?

Shelf life ranges six to twelve months when stored properly.

5. How should I store pickles after opening?

Store in cool, dry place, use dry spoon, keep closed.